Refund policy
Orders can only be returned or exchanged if the courier is still at your door.
How it works
- Open the package in front of the courier upon delivery.
- Check the item for defects, damage, wrong size, or wrong product.
- If there is an issue, hand the item back to the courier immediately.
After the courier leaves
Once the courier leaves your door, the delivery is considered accepted. No returns, exchanges, or refunds will be processed after that point, for any reason.
What this means
- Do not sign for or accept the package before checking it.
- Claims made after the courier has left will be rejected.
- This applies to all orders, without exception.
By placing an order, you agree to these terms.