Frequently asked questions
Find answers to common questions about our products and services
Orders can only be returned or exchanged if the item is inspected while the courier is still at your door.
How it works
- Open the package in front of the courier upon delivery.
- Check the item for defects, damage, wrong size, or wrong product.
- If there is an issue, hand the item back to the courier immediately.
After the courier leaves
Once the courier leaves your door, the delivery is considered accepted. No returns, exchanges, or refunds will be processed after that point, for any reason.
What this means
- Do not sign for or accept the package before checking it.
- Claims made after the courier has left will be rejected.
- This applies to all orders, without exception.
By placing an order, you agree to these terms.
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Yes, we ship to most countries worldwide. International shipping times vary by location.
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
We accept all major credit cards, PayPal, and other secure payment methods.